FSA User ID

Q:  What is a FSA User ID?

A:  An FSA ID is a username and password that you must use to log in to certain U.S. Department of Education (ED) websites. Your FSA ID identifies you as someone who has the right to access your own personal information on ED websites such as the Free Application for Federal Student Aid (FAFSA®) site at fafsa.gov.

It’s important to understand that the student and the parent may not share an FSA ID: Your FSA ID is your signature, so it has to be unique to you. If you are a parent of a dependent student, you will need your own FSA ID if you want to sign your child’s FAFSA electronically. If you have more than one child attending college, you can use the same FSA ID to sign all applications, but each child must have his or her own. Please note: Each FSA ID user must have a unique mobile phone number and/or e-mail address.

Q:  What if I forget my FSA User ID and/or password?

A:  If you’ve forgotten your username or password, there are option for you to recover your account information. On most of the log-in pages, you’ll find links that say something like “Forgot My Username” and “Forgot My Password” so you can start the process of recovering your information.

Recovering Your Username

Click the “Forgot My Username” (or similar) link on the site you want to log in to, and select one of the following options:

Option 1: Text a secure code to my mobile phone (your mobile phone must be verified to use this option).

Enter your mobile phone number and the month and day of your birthday.

Enter the secure code from your mobile phone.

Your username is shown on the screen.

Option 2: Email a secure code.

Enter your email address and the month and day of your birthday

Enter the secure code from your email.

Your username is shown on screen.

Option 3: Answer my challenge questions.

Enter your SSN, last name, and date of birth.

Answer your challenge questions correctly.

Your username is shown on screen.

Recovering Your Password

Click the “Forgot My Password” (or similar) link on the site you want to log in to, and select one of the following options:

Option 1: Use my username or verified email address.

Enter your username and the month and day of your birthday.

Select the one of the three options for recovery:

Text a secure code to my mobile phone.

Email a secure code.

Answer my challenge questions

Create a new password.

Option 2: Use my mobile phone number

Enter your verified mobile phone number and the month and day of your birthday.

Select the one of the three options for recovery:

Text a secure code to my mobile phone.

Email a secure code.

Answer my challenge questions.

Create a new password.