It’s important to note that the cybercriminal did not access your credit card information or bank account information. However, we have determined that the file removed may have contained your contact information, demographic information, and a history of your relationship with the Concord University Foundation, such as donation dates and amounts.
Because protecting customers’ data is Blackbaud's top priority, the company paid the cybercriminal’s demand with confirmation that the copy they removed had been destroyed. Based on the nature of the incident, their research, and third party (including law enforcement) investigation, we have no reason to believe that any data went beyond the cybercriminal, was or will be misused, or will be disseminated or otherwise made available publicly.