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Concord Email

How do I access my CU email account?

Your Concord University email account can be accessed by going to the campus main page, www.concord.edu, clicking on STUDENT or FACULTY/STAFF, then Office 365 E-mail within the Quick Links menu. It can also be accessed directly by going to the url mail.office365.com.

How do I sync my CU email account to my smartphone?

You may sync your campus email to any smartphone or mobile device. Tutorials are available at www.concord.edu/office365.


How do I setup my account on Outlook?

For instructions on how to setup Outlook for desktop, a tutorial is available at www.concord.edu/​office365.


What should I do if I think my email account has been compromised?

It is your responsibility to keep your username and password confidential, please view our Email Policy for more information. If you ever suspect that your account has been compromised, change your password as soon as possible at mypass.concord.edu or contact the IT helpdesk at 304-384-5291 for assistance.


Can I keep my CU email after I leave or finish school?

Graduates of Concord may keep their @mycu.concord.edu account as long as they show activity and resources remain available. The Alumni Association issues our new graduates email accounts using the @alumni.concord.edu domain. It is highly recommended graduates migrate their email to the new alumni account. Alumni can also request an account.
 

What if I get married and my last name changes?

If your last name changes due to marriage, you may request the display name on your account be changed, but it is NOT recommended to change your login username or email address. Your username is your unique identifier at CU and used on multiple systems to maintain your records and activity during your enrollment or employment. Exceptions may be made to newly enrolled students or new employees and under unusual circumstances. Name change requests must start by going to the Registrar or HR office and showing legal proof of your name change, requests can then be made to Technology Services.