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Continuity of Instruction

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This web resource is a quick start guide to teaching and learning in the event that on campus instructional delivery is no longer an option. 

Select your constituency below to get started: 

Remote Learning Resources for Students

In the event of campus closures, some or all of your in-person classes may be temporarily moved online.  You can use the resources below to assist you in this transition. 

First, be prepared for remote courses by reviewing this useful sheet: Set yourself up for Online Course Success.

Tools and services 

Communicating with your Instructor 

  • Blackboard – All of your active courses should have a corresponding course shell in Blackboard.  Select your course and send a direct message to your instructor to communicate.  You may also want to monitor your Blackboard inbox and the discussion forum for new messages. 

  • Via Online Directory e-mail – Click your instructor’s name and click Contact Me to send an e-mail.  Important: The phone number and office hours listed on the directory may not be applicable in an emergency situation.  First attempt to contact your instructor using Blackboard or by e-mail before attempting to call.

Remote Teaching Resources for Faculty

In the event that your ability to access your classroom or office is resticted, you’ll want to consider the resources below to transition your class online quickly to support continued teaching. 

First, it is recommended that you review this Quick Start Guide to online courses.

Tools and services 

Communicating with Students 

  • Blackboard 
    Each and every one of your courses should have a corresponding course shell within Blackboard.  This is the preferred tool for communicating with your students, either via direct or course-wide messages, or by using the built-in public discussion feature. 

  • CourseWeb 
    You can use CourseWeb to send batch e-mails to students enrolled in your courses or to your advisees (if applicable).  You can access the CourseWeb training via MyCampus.

Remote Working Resources for Staff

In the event that your ability to access your office is resticted, you’ll want to consider the resources below to accomplish tasks remotely. 

Tools and services 

Communicating with Students 

  • Blackboard 
    Each and every one of your courses should have a corresponding course shell within Blackboard.  This is the preferred tool for communicating with your students, either via direct or course-wide messages, or by using the built-in public discussion feature. 

  • CourseWeb 
    You can use CourseWeb to send batch e-mails to students enrolled in your courses or to your advisees (if applicable).  You can access the CourseWeb training via MyCampus.

Additional Educational Resources
 
Other Resources

 

Need Help? Contact Us:

Technology Services 

Students: To submit a trouble ticket please contact the IT Help Desk via the Help Desk email: helpdesk@concord.edu. You can also visit us during our normal hours of operation or give us a call at (304) 384-5291.
 
Faculty and Staff: Visit helpdesk.concord.edu to submit a work order request. You may also visit us during normal hours of operation or give us a call. 

Other Important Offices