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Academics > College of Professional Studies > Department of Business and Recreation and Tourism > Recreation and Tourism Management > RTM Mission and Programmatic Goals

RTM Mission and Programmatic Goals

Program Goals and Objectives in RTM

Core Knowledge in the Recreation & Tourism Field	(1) recognize & describe psychological and social factors in leisure behavior (2) recognize and describe economic factors in leisure behavior (3) apply fundamental principles of tort and liability law common to tourism & leisure fields (4) identify fundamental federal and state laws that effect the operations of parks, resorts, hotels & other facilities (5) identify current best professional practice in various operational areas such as planning, maintenance, risk management and promotion	Assessed in RTM 100, 222, 224, 226, 239
Professional Skills in the Recreation & Tourism Field	(1) demonstrate the ability to provide information orally in presentations, briefings & instructional sessions (2) demonstrate the ability to write in a professional manner appropriate for memoranda, briefing reports or planning documents (3) demonstrate the ability to use computers and technology at a level appropriate for an entry level manager in the tourism industry including the ability to use spreadsheets and graphics programs (4) generate examples of plans, programs and budgets at a level appropriate for entry level managers in the tourism field (5) collect, compare and evaluate information from a variety of sources (6) design reports and develop recommendations based on information collection (7) demonstrate the ability to conduct simple data collection activities such as surveys or focus groups (8) demonstrate the ability to accommodate and plan for people with special needs and requirements	Assessed in RTM 226,239,315,430, and Internship Evaluation
Development of Values, Ethics and Attitudes for Recreation & Tourism	(1) demonstrate tolerance for and appreciation of people from different social, cultural, ethnic and religious backgrounds (2) demonstrate a commitment to provide quality service to people in a safe and professional manner (3) develop a set of career goals early in each student’s academic career (4) recognize and support a commitment to continuing education and the pursuit of new behaviors and experience	Assessed in RTM 100,222, 226, 328, 430 and Internship Evaluation

Goal #1: Professional Knowledge

Criteria
OBJECTIVE	Below expectations	Meets expectations	Exceeds expectations
Recognize & describe psychological and social factors in leisure behavior	Inclusion of Social & Psychological factors in assignments is limited or missing	Inclusion of social & psychological factors is moderate in depth	Use of social & psychological factors demonstrates a clear understanding and appreciation
Apply fundamental principles of tort and liability law common to tourism & leisure fields	Risk management & liability issues are not addressed in appropriate depth or are missing	Risk management and liability issues are addressed accurately but without detail	Risk management and liability issues are addressed accurately and in specific detail
Demonstrate current best professional in various operational areas such as planning, maintenance, risk management and promotion	Materials & communications show little or no use of professional terminology or concepts	Materials & communications use professional terminology or concepts in a manner consistent with the assignment or task	Materials & communications reflect a high klevel of comfort and familiarity with professional terminology and concepts

Goal #2: Professional Skills

	Criteria
OBJECTIVE	Below expectations	Meets expectations	Exceeds expectations
Demonstrate the ability to provide information orally in presentations, briefings & instructional sessions	Oral presentations are hurried, unnecessarily brief, difficult to hear, offer little audience interaction	Oral presentations reflect clear speaking , appropriate use of time , audience interaction	Oral presentation is clear, well paced, factual, uses aids and offers high levels of interaction
Demonstrate the ability to write in a professional manner appropriate for memoranda, briefing reports or planning documents	Writing style is not consistent with professional documents and/or no understanding of appropriate terminology. Concepts expressed in a vague or imprecise manner.	Writing style is consistent with professional documents and substantial understanding of appropriate terminology. Provides detailed examples.	Writng style is exemplary of its kind and shows full understanding of the appropriate format & terminology. Provides examples and applications of concepts.
Generate examples of plans, programs and budgets at a level appropriate for entry level managers in the tourism field	Style absent or mixed, not reflective of technical writing. Fails to use terminology properly in multiple instances.	Writing style is usually professional. Critical components not fully developed. Uses appropriate professional terminology in most instances.	All critical components well developed and consistent with current professional models and writing. Documents consistently use professional terminology appropriately.
Demonstrate the ability to use computers and technology at a level appropriate for an entry level manager in the tourism industry including the ability to use spreadsheets and graphics programs		Demonstrates ability to use many of the basic computer technologies with a limited understanding of all of their features and capabilities.	Demonstrates ability to use appropriate technology to organize and manage data without error, using its multiple features and capabilities
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GOAL #3: Personal, Cultural & Global Awareness

	Criteria
Objectives	Below Expectations	Meets Expectations	Exceeds Expectations
Demonstrate tolerance for and appreciation of people from different social, cultural, ethnic and religious backgrounds	Neither formal nor informal communications reflect recognition of social & cultural differences among clients or coworkers	Some aspect of formal or informal communication reflect recognition of social & cultural differences among clients or coworker	Social & cultural differences among clients and coworkers have been thoroughly considered. Provides clear & detailed examples.
Demonstrate a commitment to provide quality service to people in a safe and professional manner	Fails to recognize or utilize many aspects of current best professional practice	Materials & communications reflect most aspects of current best professional practice	Materials and communications show a mature and nuanced knowledge of current best practices. May include ideas for implementation.
Develop a set of career goals early in each student’s academic career	Describes few or no professional benchmarks	Materials and communications show a basic understanding of academic and professional benchmarks	Materials and communications show a thoughtful and studied understanding of common professional benchmarks. Investigated various positions and job requirements.
Recognize and support a commitment to continuing education and the pursuit of new behaviors and experience	Rarely or never attends training & education opportunities on campus or in the community	Commonly attends training & education opportunities on campus or in the community	Frequently attends training & education opportunities on campus or in the community