The IT Help Desk is Concord University’s single point of contact for all technology related issues for students, faculty, and staff. We encourage you to look through our Frequently Asked Questions section when a problem arises; you will find answers to many of the most commonly asked questions there. If you are encountering an issue that isn’t covered in the FAQ, then please contact the IT Help Desk by web, phone, email, or in person.
To Request an IT Service or Report an IT Issue
Students, Faculty and Staff:
Have an issue with an application? Check the services status below!
IT Services Status IT Helpdesk Self-Service
Normal Hours of Operation:
Monday-Friday, 8:00 AM- 4:00 PM
Location: 2nd Floor of the Rahall Technology Center
Frequently Asked Questions Institutional Research
On Campus – ext. 5291
Off Campus – (304) 384-5291