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Technology Services Policies and Procedures

Appropriate Use of Copyrighted Materials

This page is in place to help students understand that unauthorized distribution of copyrighted material, including unauthorized peer-to-peer file sharing, may be subject to civil and criminal liabilities;

Summary of Civil and Criminal Penalties for Violation of Federal Copyright Laws

Copyright infringement is the act of exercising, without permission or legal authority, one or more of the exclusive rights granted to the copyright owner under section 106 of the Copyright Act (Title 17 of the United States Code). These rights include the right to reproduce or distribute a copyrighted work. In the file-sharing context, downloading or uploading substantial parts of a copyrighted work without authority constitutes an infringement.

Penalties for copyright infringement include civil and criminal penalties. In general, anyone found liable for civil copyright infringement may be ordered to pay either actual damages or "statutory" damages affixed at not less than $750 and not more than $30,000 per work infringed. For "willful" infringement, a court may award up to $150,000 per work infringed. A court can, in its discretion, also assess costs and attorneys' fees. For details, see Title 17, United States Code, Sections 504, 505.

Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense.

For more information, please see the Web site of the U.S. Copyright Office at

For the Concord University Appropriate Use of Copyrighted Materials Plan, please click here.

For legal alternatives for downloading or otherwise acquiring copyrighted material, please visit:

High-Risk Pool Procedure

Technology Services Procedure for High-Risk Pool (updated January 29, 2018)

Concord University is committed to safeguarding personal information for faculty, staff, students, alumni, donors, and visitors who utilize the CU network.  To maintain that commitment requires each user of CU information technology to adhere to best practices as identified in the policy on Acceptable Use.  As we increase cybersecurity awareness through training and information-sharing [or on-going communication], we are increasing enforcement of the Acceptable Use policy and introducing actions to help enhance compliance.

Technology Services has been tasked with cybersecurity management which includes identifying high-risk users.  When an individual is identified as high-risk, the individual and supervisor will be notified.  In addition, High-Risk Pool members will:

Be required to change their CU password immediately and every 14 days.  Our password management self-service system is located at

Be required to complete remedial cybersecurity training

Temporarily lose VPN access to Banner and other resources from off-campus (Blackboard will still be available)

Temporarily lose administrative privileges, if applicable, on assigned computers

Temporarily be required to use two-factor authentication EVERY login on BANNER 

Examples of behavior that causes a user to enter or remain in the High-Risk Pool include the following:

Password sharing (this may cause 2 or more users to enter the High-Risk Pool)

Leaving a system unattended in a way that allows access to unauthorized users

Non-compliance with policy, such as the Acceptable Use Policy

Negligence with information security such as writing your password on a piece of paper and taping it to the monitor, etc.

Unauthorized sharing of sensitive or confidential data

Any acts of commission or omission that jeopardize Concord’s information security

The Vice President/Provost; the Vice President of Information Technology & Chief Information Officer; and the Vice President of Human Resources, Policy, and Planning will collectively review and approve the placement of users into the High-Risk Pool and may direct initiation of the progressive disciplinary process.

Removal from the High-Risk Pool occurs after 30 calendar days of acceptable use and compliance with policies and procedures. The High-Risk Pool procedure is intended to maximize Concord’s information security, limit the possibility of security breaches, and attain 100% compliance with the CU Acceptable Use Policy.

Have an issue with an application? Check the services status below!

IT Services Status Schedule an IT Appointment IT Helpdesk Self-Service

Normal Hours of Operation:

Monday-Friday, 8:00 AM- 4:00 PM

Walk-in Location:
2nd Floor of the Rahall Technology Center, Room 254.

Phone Numbers:
On Campus – ext. 5291
Off Campus – (304) 384-5291


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