Concord University header logo
Student Life MENU
Student Life > Student Health & Wellness > Coronavirus

Coronavirus Response Updates

Since 1872, Concord has served its students and the community. Throughout these uncertain times, our faculty and staff will continue to do so.


Concord University's Return To Campus Plan

Concord University's plan for employees and students to return to campus for the 2020-2021 academic year is set. Please know that this plan is contingent and may change with recommendations from the CDC, as well as federal and state guidelines. 


Concord University announces changes to its Fall 2020 semester schedule in response to the global health pandemic.

Classes will begin August 17, 2020 as originally scheduled; however, students will not return to campus after the Thanksgiving break. The last two weeks of the semester will be completed online, including exams. Additionally, classes will meet on Labor Day (September 7, 2020).

The move-in period will be extended and arranged by appointment only beginning August 5 and continuing through August 16 to ensure the safety of residential students and their families. The Housing Office will contact residential students with further information.

“We cannot be certain of what the coming months will bring, but Concord University is dedicated to the education of our students, in addition to the health and safety of our campus community. We will make any necessary adjustments to operations in accordance with state and federal health guidelines should the need arise,” says President Kendra Boggess.


Concord Rolls out Pass/Fail Grade Options, for more information please see the forms below

Residential Refund Information

The University previously communicated that a decision regarding the calculation and method of release would be made by today, April 30, 2020.  The Student Accounts Office will be processing refunds for 40% of room and board charges for the Spring 2020.  Refunds are being released incrementally as follows:

Last Name

Release Date


April 30, 2020 -  4pm


May 5, 2020 - 4pm


May 8, 2020 - 4pm


May 13, 2020 - 4pm


As with any institutional refund, BankMobile will be disbursing the refunds on our behalf.  Please visit and verify your current preferred refund method.  Failure to select a preferred refund method will result in the issuance, by BankMobile, of a paper check and could delay receipt of the funds up to 14 days.  

Questions or concerns regarding your individual refund may be directed to the Student Accounts Office at (304) 384-5212 or 5972 or by email at; but, we ask that you allow sufficient time for processing based upon the above timeline before inquiring about the status of your refund.


Federal Stimulus money received

The federal government provided Concord with funding that is to be disbursed to Title IV eligible students in the form of emergency grant aid.  The University received the distribution guidelines from the US Department of Education late Tuesday (4/21/20.)  The administration is working to review eligibility requirements and determining the best way to disburse the funding to students per federal guidelines.  

Title IV eligibility requirements include but are not limited to:

1.       Holding U.S. Citizenship or being an eligible non-citizen
2.       Having a valid Social Security Number
3.       Meeting Satisfactory Academic Progress requirements
4.       Not being in default on a student loan
5.       Selective Service Registration
6.       Being a high school graduate or holding a GED

Please know the University is committed to helping students in need during these difficult times.   


Spring Semester Grading Policy

Because of the extraordinary circumstances we find ourselves in with the COVID-19 pandemic, faculty have agreed to offer Pass/Fail for some courses.  All course grading will continue as usual until the end of the semester.  After final grades are posted, students will have a 24-hour window of opportunity to apply for a Pass/Fail grade for specific courses.  Closer to the end of the semester, I will post on our website a chart showing those courses eligible for Pass/Fall and the conditions under which Pass/Fall grades will be allowed.  I will also post a special form to use for the application process for Pass/Fail.

The Pass/Fall option is irrevocable and cannot be undone.  Students should weigh the pros and cons of choosing this option very carefully.  There may be important reasons for not choosing Pass/Fail because of future admission to graduate school or professional school, licensure, scholarships, or veteran’s benefits.  Students should consult with the Office of Financial Aid to understand the consequences of Pass/Fail for scholarships and government aid and their academic advisors concerning graduate applications, licensure, etc. 

Finally, students should try to assess their standing in their classes now, so they may make informed decisions.  The last day to withdraw from a course with a W this semester is the last day of class.

About Coronavirus
Although there are no reported cases of coronavirus (or COVID-19) on campus, Concord University has a team of individuals preparing if we were to have occurences on campus. We are monitoring reports from the Center for Disease Control and Prevention (CDC) and working with the local health department and other medical and emergency officials. Our CU Health Center staff has completed the World Health Organizations' course, Infection Prevention and Control (IPC) for Novel Coronavirus (COVID-19). We will notify the campus and the community if a case were to present itself on campus.

According to the CDC, "while CDC considers this a very serious public health threat, based on current information, the immediate health risk from Coronavirus Disease 2019 is considered low at this time.  This is an emerging, rapidly evolving situation and CDC will continue to provide updated information as it becomes available." We will continue to update this website with any new, relevant information.

Symptoms & Transmission

Symptoms may be flu-like ranging from mild to serious, and include:

  • Fever
  • Cough
  • Difficulty breathing.
Person-to-person spread is occuring, although it's unclear exactly how it is transmitted and how easily the virus spreads between people.

COVID-19 Symptom Monitoring Log


People infected with COVID-19 should receive supportive care to help relieve symptoms. Currently, there is no specific antiviral treatment recommended for COVID-19 infection (source: CDC).


The CDC advises that the best way to prevent infection is to avoid being exposed to the virus. Here are everyday actions, recommended by the CDC, to help prevent the spread of respiratory viruses/diseases:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick. 
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to  others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty. (Source: CDC)
For more information please see the following;
Update Archive

Message From The President (4/3/2020)


  • Residence Hall Update

    Given that one of our students has tested positive for the coronavirus (please see earlier email from President), we are no longer able to allow you to pick up your belongings effective today (March, 25, 2020) at 3:00pm and until further notice. Please contact Housing if you have any questions ( or 304-384-5231).

    Please contact your professors as soon as possible to let them know if this affects you.
  • Status of Buildings on Campus

    Following the Governor's order to stay at home, all academic/business buildings entrance/exit doors will be locked until further notice.  All who wish to enter an academic building will require a key to do so.

    I remind all community members to lock back the door lock after entry to keep the buildings contents, and those few remaining folks working in the buildings, safe and secure.

    The Beasley Student Center main (2nd) floor will remain open to current students, faculty and staff from 8:00 a.m. to 6:00 p.m., Monday through Friday so students who are still residing in the residence halls may be fed.  The study lounge located on this floor will be available for computer/internet use. The mail room window will be open for use each weekday from 10:00 a.m. to 2:00 p.m., after which the ground floor will be locked.  The bank machines will remain available while the building is open.

    While on campus should you need assistance from the Office of Public Safety & University Police please call (304) 384-5357.  This phone number will connect you to the on-duty Police Officer.   

    If you have questions pertaining to this email, just give Rick Dillon a call at (304) 384-5377.


  • A Concord University student has tested positive for the coronavirus. The student self-reported to resident officials via email this morning, and the officials immediately implemented response procedures consistent with state and federal recommendations, including alerting local and state health authorities, deep cleaning areas that may potentially have been exposed to the virus, and quarantining individuals known to have had contact with this student. 

    This student returned to the dorms on March 16 during the extended spring break period when very few people were on campus. After making arrangements to return home, this student left on March 18. Concord University’s Health Center is closely monitoring the health of those students who are still on campus due to circumstances that prohibited them from returning home. Any student with flu like symptoms is being referred to Princeton Community Hospital for drive-up testing.

     If you or your family members were on campus during this time period and are exhibiting symptoms consistent with the coronavirus, please seek medical testing and alert Concord officials. The health and safety of the campus community is our priority. Please update us by emailing so that we may continue to update others in an attempt to mitigate the spread of this virus.


Course Selection and Registration - Summer & Fall 2020

  • Summer & Fall 2020 schedule of courses is now available online. To view these courses, follow the following link:

  • ACADEMIC ADVISING. Students should email their advisors between March 18-27, 2020 with a proposed schedule of courses for summer and/or fall. Please review Degree-Works on your MyCU account and four-year plans at:
    • Faculty will email pin numbers to the students after their schedules are approved.
    • Students will then use this pin to Add/Drop classes online on their MyCU accounts. Steps for this include: 1) Login to MyCU Self-Service, 2) Student tab, 3) Registration, 4) Add or Drop Classes (select a registration term), 5) Enter pin, and 6) Enter courses to Add/Drop.

Registration Dates:

Honors Students March 23
(Starting at 8 a.m.)
Athletes, Band, Choir, Disability, E-Sports, Military, SSS March 24
(Starting at 8 a.m.)
Seniors (90 or more hours) March 24
(Starting at 8 a.m.)
Juniors (60-89 hours) March 25
(Starting at 8 a.m.)
Sophomores (30-59 hours) March 26
(Starting at 8 a.m.)
Freshmen (0-29 hours) March 27
(Starting at 8 a.m.)


All financial obligations to Concord must be met by the first day of the enrolled semester. Payment information may be found at:


New students, as well as those who did not take advantage of Course Selection in March, may register August 10-14, 2020. New transfer, re-admit, or new freshman students should call 304-384-6031 or email for instructions on obtaining a class schedule.


Students will be able to drop and/or add courses the first week of the Fall Semester with an advisor’s signature, without any academic penalty. Students wishing to drop all classes must complete the university withdrawal form at


If a student has any question about financial aid for the Summer & Fall Semesters, they should contact the Financial Aid Office at 304-384-6069 or email Students seeking Pell Grants or student loans must apply during the Course Selection dates to ensure funding by the first day of class.


  • In response to the COVID-19 emergency, effective Monday, March 23, the Library
    will be closed for walk-in customers.  We will offer online assistance, document
    delivery, and will waive late fees.  Digital resources will be available at
    Students, faculty and Concord staff members in need of physical resources (books, etc.)
    are encouraged to contact the library by phone at 304-384-5371 or email
    for assistance Monday through Friday 10:00 a.m. - 2:00 p.m.

     To return library materials, you may use the book drop located at the  side entrance of the library (facingthe Marsh Administration Building).  

  • Effective at 4:00 p.m. today, almost every Concord University academic building, every exterior door, will be locked and remained locked, for the duration of the semester.  Additionally, all Alexander Fine Arts door codes will be disengaged.

    The exceptions to this practice will be the main (ground floor) back door to the Science Hall (handicap accessible), the main door, and the main side door (Marsh Library side) of the Marsh Administration Building.  These three doors only will be open prior to 8:00 a.m. then locked again at 4:15 p.m. each weekday so University business can be conducted.  Employees should expect to carry their keys to work at all times.

  • Concord University Child Development Center will be closed as of this evening (March 20, 2020) at 6pm. We will continue to closely monitor this situation and the recommendations from the CDC and government and reevaluate at minimum every two weeks

  • Concord University will hold a virtual graduation in the spring. If you are graduating, you will have the option to march in the December ceremony. We are proud of our graduates, and a committee is working on a plan to recognize and celebrate all our new alumni. When there are more details, we will reach out to you and we will update the graduation page on the website.
  • While classes are not being held on campus, we will keep our library open for anyone who needs access to technology. Our staff is following social distancing rules and cleaning procedures of all offices still in use. You can access the library from 9 a.m. to 5 p.m. starting Monday.


  • All classes will be moved to an online format on Monday, March 23 for the remainder of the semester. Log into Blackboard or Moodle to access your courses.
  • Classes CURRENTLY online will resume as scheduled the week of March 16-20.
  • Plans for advising for summer and fall semesters have not been finalized, but we will provide you with more details in the coming days.
  • If you cannot access internet resources, you may come to campus to use the computer lab in the library.
  • You may return to campus to collect laptops, books, and other items from your dorms needed for off-campus living. You must contact housing at 304-384-5202 to make an appointment to do this. If you cannot return to campus, we will continue to keep your things locked in your room until arrangements can be made.
  • The Campus Health Center will hold virtual consultations for students, and the Center for Academic and Career Development will also make accommodations so services can continue. See their pages on the website for additional information.
  • The spring graduation ceremony will be converted to a virtual ceremony.  Students will have the option to march in the December graduation. We will send specific details as they are made available.


  • You may return to campus to collect laptops, books, and other items from your dorms needed for temporary off-campus living. Contact housing at 304-384-5202 to make arrangements.
  • Your professors will be spending this week in training to offer courses in a different modality. They will email you specifics as they are made available.
  • Feel free to share your concerns with your SGA president Taylor Carter so that she can convey them to us to be addressed. You may also contact us a or call our emergency number 304-384-5202

  • Classes CURRENTLY online will resume as scheduled the week of March 16-20.
  • All classes will resume on Monday, March 23 in a distance format (details forthcoming).
  • Faculty, you may offer your courses online in any way that works best with your content and students. Courses may be offered with lecture capture or supplementary information from textbook sources. You may also contact students via email. If your classes are small, you may plan to contact students by telephone.

We are in the early stages of planning how we can accomplish many of our jobs from a distance. We will need to set up VPNs (digital access to your desktops) so that work can be accessed off-site and Steve Meadows is preparing that for us today.  If you need help in setting up this tool, our IT staff will be available to assist you.  Please give us a little time to work toward an understanding of what we can do remotely and need to do in each area. Until that time, staff are required to report as usual.  We will be asking supervisors to let me know what the next steps are in each of their areas. 

If you do not have alternative child care and must bring your child to campus, we have made arrangements with our Child Development Center (CU CDC) to accommodate this unusual circumstance.  Melanie Farmer has prepared a packet the necessary information you will need to temporarily enroll your child/children into the CU CDC. They will do their best to accommodate as many new children as possible as allowable by licensure requirements.  We will forward that information to the faculty staff listserv by the end of today should you need it.

If you exhibit symptoms or have come in contact with someone who has traveled to affected regions, you should:

  • Seek medical care right away. Before you go to a doctor's office or emergency room, call ahead and tell them about recent travel or exposure and your symptoms.
  • CU Students may call the CU Health Center at 304-384-6355.
  • Avoid contact with others. 
  • Do not travel while sick. 
  • Cover your mouth and nose with a tissue or your sleeve when coughing or sneezing.
  • Wash hands often with soap and water for at least 20 seconds or use alcohol-based hand sanitizer if soap and water are not available.

If you have questions about how CU is responding to this ongoing concern, please email our response team:

Or Call:


Media Contact:

Lindsey Byars
Executive Assistant and
Communications Liaison

Interviews are available via Zoom with the director of CU's Health Center, Dr. David Campbell.



Gap Fund

The Concord University Gap Fund is a grant dedicated to providing small awards to undergraduate Concord students who have high unmet need or who find themselves in a financial situation that may lead to their dropping out. 
Please review the criteria for the fund and complete the application

Who can I talk to if this situation is making me feel stressed or overwhelmed?

Please contact the CU Counseling Office at (304) 384-5290, or
Feel free to also use this handy document: Domestic Violence Resources: You Are Not Alone as well.



Much of the information above was made available by the American College Health Association, which is helping to keep colleges and universities informed about the coronavirus.