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Student Life > Housing and Residence Life > Services

Residence Hall Services

Public Lounges
There are some some public lounges in each residence halls for students to use and relax in. Please clean up after yourself and report any damaged or missing equiptment. 
Fire Safety Equipment and Insurance

For residents' safety, each residence hall is equipped with heat and/or smoke detectors, fire alarm pull stations and fire extinguishers. Please remember tapestries or paper products may never be hung over lights.

Students are strongly encouraged to possess personal property insurance for their belongings. Your family's insurance agent can inform you whether personal items are covered under your family's current homeowner's policy.

Rent-able Items
Each residence hall has items at their front desk that can be signed out by residents for no fee. The include vacuum cleaner, broom, plunger, pots and pans, limited assortment of tools, and some assortment of board games. All items must be cleaned and sanitizer before returning to the residence hall front desk. 
Internet Access

Concord University provides direct fiber optic Internet access to all residence halls. Wireless internet access is provided throughout the buildings. Personal wireless routers are strictly prohibited. Two portholes, one for each occupant, exist in each residence hall room for hard wiring. Students must provide their own Ethernet cable. 

Each residence hall is equipped with at least one kitchen containing a full size sink, stove, refrigerator, microwave, and fire suppression system. The kitchen areas are open to students 24 hours. Each residence hall main desk has some kitchen supplies available if students do not have their own. These items consists of pots, pans, and a variety of utensils. All items must be cleaned by the borrower before being returned to the residence hall front desk.  Students are required to clean up after themselves when using the kitchen area.

Each residence hall contains multiple laundry facilities. The laundry machines are owned and serviced by a private vendor. Our newly installed machines are both coin and credit/debit card operated. Quarters can be obtained at the North Tower Lobby 24 hours per day and Wilson Hall Main Desk from 5:30 pm to 12:00 am. There is a $5.00 limit on change provided in the residence halls.

Residence Hall Main Desks
All residence hall Main Desk are always open between 5:30 p.m. and midnight, daily.
Main desk telephone numbers are:
  • North Towers – 5132
  • South Towers – 5133
  • Wilson Hall – 5136
Pest Control and Prevention Services

Believing that prevention is the most important aspect of pest control, Concord University has shaped a proactive plan to combat unwanted pests. Each residence hall room is treated by a professional exterminator on a regular basis. Preventative pest control measures coupled with good housekeeping, by both professional staff and resident students, is essential to minimizing problems associated with unwanted pests.

Study Lounges

In accordance with Concord's commitment to excellence in education, study lounges are maintained in each residence hall. Many study areas are equipped with direct fiber optic Internet access suitable for lap top computer use.

Work Orders
If there is an issue with your room please report it to a Residence Life staff member, call the Housing Office at 1-304-385-5231, or email us at The sooner we know about a building or room issue the faster we can have the issue resolved and provide our students with the most comfortable living situation possible. 
Vending and Ice Machines

Each residence hall has vending machines which supply food and beverages for student convenience. The vending apparatuses are owned and serviced by local private vendors. In addition, each residence hall contains its own ice making machine.

Click here to turn in a technology work order request          Click here to select your meal plan and view meal plan options

Link to residence hall linens and supplies vender