Banner 9

Technology Services will be upgrading Banner 8 to Banner 9 throughout 2017 with completion scheduled before the end of 2018Banner 8 will be moving to sustaining support status effective January 1, 2019.  

Sustaining support status means there will be no new software releases, patches or fixes, regulatory updates or solution enhancements released for Banner 8.  We must leverage this opportunity to upgrade to ensure continued regulatory compliance and business operations.  

Banner 9 in a nutshell

Banner 9 includes a fresh, new user interface with improved tools and capabilities.  The new user interface provides improved accessibility for all users.  Banner 9 also eliminates the need for a Java applet for end users, drastically expanding the browsers and platforms that can now access the software.  You can now use your mobile device or tablet to access Banner information.


September 13 2017 - Final Banner 9 Hands-On / Q&A Session for General Users

Announcement to campus regarding the Banner 9 Administrative Pages Hands-On / Q&A Session for general users.  This is a good opportunity for end-users to get some experience with Banner 9 and have questions answered. We will have targeted testing and hands-on sessions for Financial Aid and Finance in the future.

September 8, 2017 - Imminent Banner 9 Upgrades Reminder

Announcement to campus reminding users that the extensive Banner upgrades will be applied on Sunday, September 10.  These upgrades include:

  • Academic History
  • Accounts Receivable
  • Attendance Tracking
  • General
  • Registration
  • Student
  • Student Overall

Includes any non-custom form/screen named like S%, G%, T%.

These upgrades are taking place after testing by the BUG on August 28, Registrar on August 30, Accounts Receivable on August 30, Advancement on August 31, Admissions on September 1, and Academics/Program Assistants on September 1.  We also provided a webinar to Banner users and held two Banner 9 hands-on sessions on September 6th and September 8th.

September 5, 2017 - Banner 9 Hands-On Preview Sessions Announcement 

Announcement to campus inviting users to Banner 9 Hands-On sessions to get acquainted with new Administrative pages before they go live on September 10, 2017.

September 3, 2017 - Advancement Upgrade

Banner 9 Advancement deployed via production ESM.

August 21, 2017 - Application Navigator Auto-logout Time Update

Based on recommendation from the Banner Users Group (BUG), Application Navigator was reconfigured to log users out after 1 hour of inactivity rather than 30 minutes.

July 17, 2017 - Imminent Banner Changes 

Announcement to Banner users: Technology Services will be visiting each Banner user the week of July 17th to assist with Single-sign On (SSO) and Two-factor Authentication (2FA).  This will support the go live date of July 24th, 2017.

July 7, 2017 - Timeline changes 

We have modified key milestone launch dates on our Banner 9 timeline due to issues with testing and IT staffing changes. Notably, the SSO/2FA launch has been moved to July 24th, 2017 and the go live for Student & Accounts Receivable has been moved to September 10th, 2017.

June 20, 2017 - ARSYS Accounts Receivables module available for testing 

In preparation for the launch of Banner 9 Accounts Receivables and Student in early August, we have provided a webinar link as well as test access in the Banner 9 test environment. Check your e-mail for more information.  If you did not receive the email, let us know.

June 15, 2017 - Preparations for SSO, Two-Factor Authentication, and Application Navigator 

Banner users were sent an e-mail detailing the move to Single-sign On and Application Navigator on July 10th.  Users are encouraged to review the Application Navigator within Banner 9 using the test link provided to them.  This is also a great opportunity for everyone to setup their 2FA code before go live to minimize service disruptions.

If you do not plan to on using your iOS or Android smartphone for two-factor authentication, then please complete this online form so that we can setup an alternative for you.

May 10, 2017 - May Timeline 

The May timeline is currently as follows:

  • May 3, 2017
    Deployment of Banner 8 Readiness upgrades into test environment
  • May 5, 2017
    Banner User Group (BUG) deadline for testing two-factor login
  • May 11, 2017
    BUG test of Banner 8 Readiness upgrades (9-11AM)
  • May 15, 2017
    Banner 9 Preview Session (1PM)
  • May 19, 2017
    Banner 9 Preview Session (10AM) (1PM)
  • May 21, 2017
    Deployment of Banner 8 Readiness upgrades + ESM to production
  • May 28, 2017
    DBEU & Oracle 12c Upgrades

April 21, 2017 

Announcement to campus about the upgrade to Banner 9.  This e-mail contains a list of forms marked for retirement.  Faculty & Staff should review this list carefully and notify Technology Services of any forms that are required to be migrated to Banner 9.

Legacy forms marked for retirement will be unavailable beginning July 2, 2017.

March 30, 2017 

The first milestone for deployment is in progress and is scheduled to complete on July 2, 2017.  This milestone includes Single-Sign On, two-factor authentication, and the Application Navigator for Banner 8/9 co-existence. 

Deployment Timeline

  • 2017-2018 
  • 2019+ Self-Service Banner (SSB) modules
    • Registration
    • Advising Panel
    • Attendance Tracking
    • Faulty Grade Entry

Banner 9 Preview and/or Hands-On Sessions

  • Monday, May 15, 2017- B9 Preview - (COMPLETE)
    1:00 PM to 2:00 PM
  • Friday, May 19, 2017- B9 Preview - (COMPLETE)
    10:00 AM to 11:00 AM
  • Friday, May 19, 2017 - B9 Preview - (COMPLETE)
    1:00 PM to 2:00 PM
  • Wednesday, September 6 - B9 Hands-On - (COMPLETE)
    1:00 PM to 2:00 PM
  • Friday, September 8 - B9 Hands-On - (COMPLETE)
    9:00 AM - 10:00 AM
  • Wednesday, September 13 - B9 Hands-On / Q & A
    1:00 PM - 3:00 PM

Resources & Documentation

Frequently Asked Questions (FAQ)

  • Q: I just see a white screen when I enter a screen name, what should I do?

    This usually is caused by your browser's inability to integrate with Java.  Many browsers have dropped support for the Java plugin to increase security.  Java will remain a requirement for accessing Banner while we upgrade to Banner 9.  To support this, you'll need to use Internet Explorer or Firefox release 51 or earlier.  If you still have difficulty, please contact our IT Help Desk at (304) 384-5291.

    The good news is that java will no longer be required once we have fully upgraded to Banner 9!
  • Q: Will I use the same username/password to login to Banner 9 as I do with Banner 8?

    No.  Banner 9 will utilize the same credentials that you use to login to your PC or Office 365 e-mail.  Note that logins now require two-factor authentication.
  • Q: Will I be able to access Banner 9 on my mobile device or tablet?

    Yes!  Banner 9 can now be accessed on devices that weren't previously supported due to the old requirement for the Java plugin.  This compatibility will be realized when each screen / form is transformed to the new Banner 9 page.  Full compatibility with mobile devices will only be available once we have fully upgraded. 

    Note that you will still need to connect via VPN when attempting to access Banner 9 from off-campus.
  • Q: How will this affect my routine jobs or reports in job submission?

    The Banner 9 upgrade is primarily focused on improvements to the user interface.  This means that the underlying database structure and jobs should remain unaffected from this upgrade.  Your job submission tasks should run as expected. 
  • Q: Which forms (or screens) will no longer be available in Banner 9?

    The Banner User Group has identified many custom forms that are critical to business operations.  These forms will be transformed for use in Banner 9 before January 1, 2019.

    Keep a lookout for notice e-mails from Technology Services regarding the retirement of forms.  You should use these communications as an opportunity to notify our office of the forms that you require to perform the duties of your position or department.
  • Q: What are the system requirements for Banner 9?

    • Internet Explorer 10, 11
    • Chrome (most recent-1)*
    • Firefox (most recent - 1)**
    • Safari 6, 7, 8*
    • Edge*
    • Tablets*
      • iPad iOS - 6.x or higher
      • Android - 4.0.3 or higher

        * Unsupported until full Banner 9 launch
        ** Firefox 51 or earlier required until full Banner 9 launch