Technology Services

The Office of Technology Services provides the University’s technology environment for students, faculty, staff and the community including: Networking and Telecommunications; Cybersecurity; Learning Management Systems; Computer Labs, Classroom, Special Event Support; Help Desk and Client/Desktop Support; ERP (Ellucian Banner) and Database Administration; Application and web development; Video and Multimedia Support; and more.

The IT Help Desk is Concord University’s single point of contact for all technology related issues for students, faculty, and staff.  We encourage you to look through our Frequently Asked Questions section when a problem arises; you will find answers to many of the most commonly asked questions there.  If you are encountering an issue that isn’t covered in the FAQ, then please contact the IT Help Desk by web, phone, email, or in person.

To Request an IT Service or Report an IT Issue

Students, Faculty and Staff: 

Our Staff

Billings, William
Billings, William
Assistant Director of IT Support Services
304-384-5291
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Boggs, Jamie
Boggs, Jamie
Director of Enterprise Applications & Deputy CIO
304-384-5124
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Bradbury, Shane
Bradbury, Shane
Information Systems Technician
304-384-5291
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Hamilton, Ron
Hamilton, Ron
Chief Information Officer
304-384-5334
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Hatfield, Sid
Hatfield, Sid
Cloud Systems Administrator
304-384-5125
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Jennings, J. Kevin
Jennings, J. Kevin
IT Systems Administrator
304-384-5978
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Martin, Miranda
Martin, Miranda
Director of Institutional Research & Data Services
304-384-5967
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Meadows, Bayleigh
Meadows, Bayleigh
Front-End Web Developer
304-384-5318
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Meadows, Steven
Meadows, Steven
Director of Networking & Support Services
304-384-5180
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Miller, Tyler
Miller, Tyler
Application Integrations Developer
304-384-5969
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Nutter, Kevin
Nutter, Kevin
Information Systems Technician
304-384-5291
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White, Alvin
White, Alvin
Director of IT Support Services
304-384-5291
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Yamamoto, Takeshi
Yamamoto, Takeshi
Systems Programmer/Analyst
304-384-6255
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