Home » About » Important Offices & Centers » Mail Services

The Charles “Chuck” Marshall Post Office

Student Center Mail Office Then and NowThe Charles “Chuck” Marshall Post Office is located on the ground floor of the Jean & Jerry Beasley Student Center. Services are available to students, faculty, staff, and the general public.

Hours of Operation

Monday through Friday 8:00am – 3:45pm

  • Any student may rent a mailbox, whether they are living on-campus or commuting.
  • You MUST have a campus box in order to receive any mail or packages.
  • To register for a mailbox, you may do so using this Mailbox Rental Form.
  • The rental price is $15 per semester. This is billed along with tuition and other applicable fees, so no payment is due at the time of sign up.
  • Mailboxes are accessible by a unique combination code, which will be provided to you.
  • The assigned box will remain yours during your entire stay at Concord. Should you wish to close out your box for any reason (graduating, withdrawing, transferring, etc.), please let us know by completing this Close Box form.

The combination lock used on the post office boxes at Concord University's mail office

  1. Turn knob right a few times to reset.
  2. Turn knob right and stop on the first letter* of your combination.
  3. Turn knob left and PASS the letter* the first time; STOP on it the second time.
  4. Turn knob right and stop at the last letter* of your combination.
  5. Turn latch key left to open.

* Steps with two letters instead of one: Stop in between the two letters.

We now accept debit/credit card payments!

  • Mailing services include letters, postcards, large envelopes, Certified mail, and campus mail.
  • We do NOT do money orders! However, these can be done at the Athens Post Office.
  • Shipping services include First Class packages, Priority (Flat Rate and by-weight) packages, Media Mail, Express/Overnight, and International packages.
  • We are also a drop-off location for UPS and FedEx returns.
  • We do sell stamps! As of July 10, 2022 stamps are $0.60 and a book of stamps is $12.00.

Like to shop online? You can have your orders sent here! Our package process differs from non-University postal facilities, so please pay special attention to how packages are processed through us!

  • If your tracking information says “Delivered”, this means it has arrived in Athens, not our office.
  • USPS packages are delivered to the Athens Post Office first, then we go pick them up. Once brought back to our office, we scan the tracking label and enter the student’s name. A notification is immediately sent to the e-mail address that was given at the time of box sign-up.
  • UPS and FedEx packages are delivered to the Receiving Station first, and then brought up to us. Just like with the USPS packages, you will receive an e-mail as soon as your packages is scanned in at our location.
  • These e-mail notifications will come from no-reply@pb.com and will show up as “Student Center Mail Office”. Check your spam/clutter; sometimes they get sent there! (We highly recommend linking your e-mail account with your smartphone in order to receive the notification as soon as your package is scanned. For assistance with this, please contact Technology Services.)

Our office is also certified by the U.S. Department of State to process passport applications on their behalf. Please see Passport Services for more information.

Chuck Marshall
Chuck attended Concord University, where he was a member of Alpha Phi Omega. He was also a very active member of the International Students Club.
Some of his talents included playing the guitar, and learning various foreign languages.
He served with the Athens Volunteer Fire Department, and worked as a nursing assistant at Princeton Community Hospital.
Chuck lost his battle with brain cancer at the young age of 26.

Plaque reading The Charles

Q: How much does it cost to rent a mailbox?
A: $15 per semester. No payment is due at time of signup, as it will be billed along with your tuition and other applicable fees.

Q: Are you open on weekends?
A: No. We are open Monday through Friday, from 8:00am to 3:45pm.

Q: What if I have trouble opening my mailbox?
A: No worries! Just show a photo ID at the window and we’ll hand your mail to you!

Q: Do you accept debit or credit cards?
A: As of February 2021, we accept card payments as well as cash.

Q: How do I know when my package is here?
A: A notification is sent to the e-mail address you provide at the time of mailbox sign-up. If none is provided, your student e-mail (example123@mycu.concord.edu) is used by default.

Q: What is the best way to contact you with questions or concerns?
A: E-mail is the best way to reach us, since we are usually with customers and cannot get to the phone on time. Our e-mail address is CUMailOffice@concord.edu

We have filled all positions for the Fall 2022 term. Please check back periodically to see if we are hiring for the Spring 2023 semester!